Frequently Asked Questions
1. What is Inkognito?
Inkognito is a clothing brand that blends bold designs with a touch of mystery. We offer premium printed t-shirts and stylish apparel that let you express yourself without saying a word.
2. Where do you ship?
We currently ship all over India. For international shipping, please contact us at hello@inkognito.co.in
3. How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes:
3–5 business days
5–7 business days
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. You can use this link to track your shipment in real time.
5. Can I cancel or change my order?
Yes, but only before the order is shipped. Please reach out to us immediately at hello@inkognito.co.in or WhatsApp us with your order number.
6. Do you offer returns or exchanges?
We accept exchanges for size issues or damaged products within 7 days of delivery. The product must be unused and in original condition. To initiate a return/exchange, email us your order ID and reason.
7. How do I know which size will fit me?
We provide a detailed size chart on every product page. Please refer to it before placing your order. If you still need help, feel free to DM us on Instagram or email us.
8. What payment methods do you accept?
We accept:
UPI
Credit/Debit Cards
Net Banking
Wallets
Cash on Delivery (COD)
9. Is it safe to shop from your website?
Absolutely. Our store uses secure SSL encryption and all transactions are processed via trusted payment gateways like Razorpay.
10. Do you offer discounts?
Yes! We frequently run offers and discounts on prepaid orders. Look out for banner updates or follow us on Instagram for announcements.
11. How can I contact customer support?
You can reach us via: hello@inkognito.co.in